What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide — your name, contact number, and the wallet identifier you use for bKash, Nagad or Rocket deposits. We also log device information such as browser type, IP address and session timestamps so we
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can keep your account secure against unauthorised access. Payment activity — deposit amounts, withdrawal requests and the wallet reference numbers tied to each transaction — is recorded for account reconciliation and to meet any applicable reporting obligations. We do not store your full bKash PIN, Nagad
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PIN or Rocket PIN; those stay with your own wallet app. Cookies and similar tracking tools help us understand which pages you visit so we can improve how the platform works on mobile. You can limit certain cookies through your browser settings, though some account functions
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may not work as expected if you do. Availability of our services depends on local law and the eligible regions from which you access the platform. We retain your data for as long as your account is active and for a period thereafter as required by
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applicable rules. If you close your account, write to our support team and we will confirm the retention timeline that applies to your record.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.